Glossary for Crisis Responders

Summary

This glossary gives clear, easy-to-understand definitions of key terms related to suicide prevention and crisis support, and to equity and inclusion. It helps everyone use a common language when supporting people in crisis or distress and working to create safer, more respectful environments. This resource can be used by crisis line responders, mental health professionals and community members who want to deepen their understanding of equity, diversity, inclusion and accessibility in the crisis sector.