How to use this page

This page is where you can find find key stats about the 9-8-8 service, listed by month.

Scroll down to see the most current available data – or select an option from the drop-down menu on the right to see data from previous months.

The “about” section below has more context about the monthly figures. You can also browse the FAQ section at the bottom of the page for more information about how we got these data and how we will use them.

About the April 2024 data release

Average wait times and average conversation lengths are based on data provided by 33 out of 38 9-8-8 partners.